Cost of living payments 2023-24

The Cost of Living support package has been designed to help over 8 million households in receipt of mean tested benefits. The details for Cost of Living Payments due in the 2023-24 tax year have been published. 

Eligible recipients will receive up to 3 Cost of Living Payments of £301, £300 and £299. This includes those receiving pension credit. These payments will be made separately from other benefit payments.

The total payments expected are as follows:

  • £301 paid between 25 April 2023 and 17 May 2023 for most people on DWP benefits
  • £301 paid between 2 and 9 May 2023 for most people on tax credits and no other low income benefits
  • £300 to be paid during autumn 2023 for most people
  • £299 to be paid during spring 2024 for most people

There are also additional payments that may be made such as a Disability Cost of Living Payment of £150 that is expected to be paid to qualifying individuals during the summer.

An additional one-off payment of £150 or £300 will be paid to pensioners during winter 2023-24. The Winter Fuel Payment is provided by the government to help older people keep warm during winter. The amount a pensioner will receive depends on a number of factors including their age and the age of other people living with them.

HMRC’s guidance on the payments has been updated to clarify that claimants will not get a Cost of Living Payment for a low income benefit if their benefit is reduced to £0 because they received a ‘sanction’. They may still receive a Cost of Living Payment if they had a 'hardship payment' because they received a 'sanction'.

Source:Department for Work & Pensions| 08-05-2023

Pensioner Cost of Living Payment 2023-24

The Cost of Living support package has been designed to help over 8 million households in receipt of means tested benefits. The details for Cost of Living payments due in the 2023-24 tax year have been published.

Eligible recipients will receive up to three Cost of Living Payments of £301, £300 and £299. This includes those receiving pension credit and these payments will be made separately from other benefit payments.

The payments are expected to be made as follows:

  • £301 paid between 25 April 2023 and 17 May 2023 for most people on DWP benefits
  • £300 paid during autumn 2023 for most people
  • £299 paid during spring 2024 for most people

An additional one-off payment of £150 or £300 will be paid to pensioners during winter 2023-24. The Winter Fuel Payment is provided by the government to help older people keep warm during winter. The amount a pensioner will receive depends on a number of factors including their age and the age of other people living with them.

HMRC’s guidance will be updated with the qualifying dates for the payment when they are published. Pensioners will be sent a letter in October or November telling them how much Winter Fuel Payment they will get if they are eligible. Any money pensioners receive for the Winter Fuel Payment is tax-free and will not affect any other benefits they may receive. The payment is not means-tested.

Source:Department for Work & Pensions| 27-03-2023

Spring Budget 2023 – Childcare changes

One of the main areas targeted by the Spring Budget was changes to childcare. Billed as a revolution in childcare, the Chancellor, Jeremy Hunt, said that he wanted to reform the childcare system to help more than a million women come back to work. 

The 30-hours per week of funded childcare for eligible 3 to 4-year-olds in England will be extended to children from 9-months of age. This reform will be introduced in stages starting with the addition of 15-hours of free care for 2-year-olds from April 2024. The 15-hours will be extended to all children from 9-months from September 2024 before increasing to 30-hours from September 2025.

All schools will also be expected to offer breakfast and 'wraparound' clubs by September 2026 so all school-age parents can drop-off and collect their children between 8 am and 6 pm.

Universal credit provision on childcare is also being improved. This includes the government paying the upfront payment necessary to access subsidised childcare for any parents who are moving into work or want to increase their hours.

There will also be an increase in the maximum they can claim to £951 for one child and £1,630 for two children, an increase of almost 50%.

The Chancellor also announced an increase in the funding paid to nurseries providing free childcare by £204m from this September rising to £288m next year. The government will also change the minimum staff-to-child ratios from 1:4 to 1:5 for two-year-olds in England (the same as Scotland). The new ratios will remain optional. 

Source:HM Treasury| 15-03-2023

Mortgage Guarantee Scheme extended

The Mortgage Guarantee Scheme was set to end on 31 December 2022. In a last-minute announcement from HM Treasury, it was confirmed that the scheme will now be extended for a further 12 months until 31 December 2023.

The scheme helps prospective home buyers (mainly first-time buyers) who only have a small deposit and may find getting a traditional mortgage difficult. Under the scheme, lenders can offer 95% mortgage products.

The scheme has assisted over 24,000 households since it was launched in April 2021.

The scheme is open to first time buyers and home movers across the UK. Home buyers can purchase properties valued at up to £600,000 and both new-build and existing properties are eligible.

The government provides lenders with the option to purchase a guarantee on the top-slice of the mortgage (over 80%). Lenders will also take a 5% share of net losses above this 80% threshold. This helps to ensure that lenders are not motivated to provide poor quality loans. Lenders also need to pay the government a commercial fee for each mortgage in the scheme. The mortgage guarantee is valid for up to seven years after the mortgage is taken out.

Source:HM Treasury| 02-01-2023

Second cost of living payment

Back in May 2022, the then Chancellor Rishi Sunak announced a package of support measures targeted mainly to the most vulnerable members of society. One of the main measures was the Cost of Living support package to help over 8 million households in receipt of mean tested benefits. 

These households were set to receive a payment of £650 before the end of the year with the DWP making the payment in 2 lump sums. The first payment of £326 was made in July and it has been confirmed that the second payment of £324 will be made in November.

The money will be paid between 8 November and the 23 November. The second payment will automatically be paid into the bank accounts of those eligible in England, Scotland, Wales and Northern Ireland who receive a qualifying benefit, meaning they will not need to do anything to receive the money.

Some individuals who are not on a qualifying DWP benefit may still be eligible for the £324 payment as HMRC are also making payments to those who receive tax credits and no other eligible benefits.

The Work and Pensions Secretary, Chloe Smith said:

‘Millions of families will soon see a £324 cash boost as part of our extensive £1,200 support package, helping to raise incomes and manage the rising cost of living.’

An additional one-off payment of £300 will also go to the over 8 million pensioner households across the UK who receive the Winter Fuel Payment. This amount will be paid in addition to any other one-off support a pensioner household is entitled to.

The Winter Fuel Payment is not taxable and does not affect eligibility for other benefits. The government will make these payments directly to households across the UK. This money will be paid out as top-up to pensioner households annual Winter Fuel Payment in November / December.

Source:Department for Work & Pensions| 17-10-2022

Protecting your personal data

The next time you receive a request, by phone, text, or email, that requires you to take an action or verbally disclose information about yourself or your finances, alarm bells need to ring.

Criminals now use every means at their disposal to obtain details that will enable them, ultimately, to cause you financial harm. For example, they might:

  • Pretend they are the tax office and offer you a tax refund or threaten you with legal action if you do not pay tax, you apparently owe.
  • Pretend you have inherited from a distant relative and all you need to do is send them certain personal details.
  • Call your mobile or landline using automated software and offer you some form of reward, financial penalty, or legal action unless you immediately select a number on your keypad.

With your personal details, name, address, etc., they can pretend they are you and borrow money in your name. With your bank details they can transfer money from your bank account.

Criminals can do this from the comfort of their homes, all they need is a computer. And so, be cautious when responding to any request for personal information or bank details. If in doubt, do not respond. Instead, contact a trusted adviser, call the tax office or your bank using contact details published on official websites.

Source: Other Wed, 19 May 2021 00:00:00 +0100

Passports – expensive items

Many families will be organising UK holidays this year and so passports may be left in draws for 2021.

But when the market for overseas holidays opens up, better check that your passports still meet that important “6 months before they expire” condition if you don’t want to be turned back when you check in for your flight.

If travelling to the EU, you need to have at least 6 months left on an adult or child passport (not including Ireland).

Currently, charges to renew will vary depending on the way you apply. Unsurprisingly, applying online is cheaper than filling out a form.

Current charges are:

How you apply Online By paper form
Adult (16 and over) standard 34-page passport £75.50 £85
Adult (16 and over) 50-page frequent traveller passport £85.50 £95
Child (under 16) standard 34-page passport £49 £58.50
Child (under 16) 50-page frequent traveller passport £59 £68.50
Passport for people born on or before 2 September 1929 Free Free

You’ll pay a different fee if you apply for a passport from another country. 

Source: Other Wed, 17 Mar 2021 00:00:00 +0100

What is pensions credit?

Pension Credit is an income-related benefit made up of 2 parts – Guarantee Credit and Savings Credit.

Guarantee Credit tops up your weekly income if it’s below £173.75 (for single people) or £265.20 (for couples). You may still be eligible if you have savings, a pension or your own home.

Savings Credit is an extra payment for people who saved some money towards their retirement, for example a pension.

You may not be eligible for Savings Credit if you reached State Pension age on or after 6 April 2016. You do not pay tax on Pension Credit.

What you'll get:

  Guarantee Credit per week Savings Credit per week
Single people Top up to £173.75 Up to £13.97
Couples Top up to £265.20 Up to £15.62

You might get more if you’re a carer, severely disabled, responsible for a child or young person, or have certain housing costs.

Use the Pension Credit calculator on the GOV.UK website to work out how much you might get.

If you get Guarantee Credit you’ll also qualify for other benefits such as Housing Benefit, Council Tax Reduction, Cold Weather Payments and help with the costs of NHS services. 

Source: Other Tue, 02 Mar 2021 00:00:00 +0100

Unravelling the jargon: what is a support bubble?

The following notes are copied from the GOV.UK website. At first glance, it would appear that the definition of a support bubble should be fairly easy to grasp. Don’t hold your breath.

Basically, a support bubble is a close support network between a household with only one adult in the home (known as a single-adult household) and one other household of any size.

Once you are in a support bubble, you can think of yourself as being in a single household with people from the other household. It means you can have close contact with that household as if they were members of your own household. Once you make a support bubble, you should not change who is in your bubble.

Continue to follow social distancing guidance with people outside of your household or support bubble. This is critical to keeping you, your family and friends as safe as possible.

You can form a support bubble with another household of any size that is not part of a support bubble with anyone else if you:

  • live by yourself – even if carers visit you to provide support
  • are a single parent living with children who were under 18 on 12 June 2020

You can form a support bubble with one single-adult household who are not part of a support bubble with anyone else.

The government recommends that you form a support bubble with a household that lives locally wherever possible. This will help to prevent the virus spreading from an area where there might be a higher rate of infection.

From 14 September, if you form or continue in a support bubble, you cannot then change your support bubble. It does not have to be the same support bubble you may have been in previously.

If anyone in your support bubble develops symptoms or tests positive for coronavirus, follow the stay at home guidance.

If you share custody of your child, and you and your child’s other parent are in separate bubbles, members of both bubbles should stay at home if someone develops symptoms. This is critical to controlling the virus, as it will help to stop it spreading across multiple households.

Source: HM Government Tue, 27 Oct 2020 00:00:00 +0100

Applying for Green Homes Grants

Home owners and landlords in England can apply for a grant to make their home more energy efficient. The Green Homes Grant will cover at least two-thirds of the cost up to £5,000 per household. For low income households these grants will cover all costs up to £10,000. The scheme runs until 31 March 2021.

The Green Homes Grants provides homeowners, including owner occupiers and social/private landlords, vouchers to install one or more of the following primary measures:

  • solid wall, under-floor, cavity wall or roof insulation
  • air source or ground source heat pump
  • solar thermal

Homeowners and landlords will need to apply for a voucher online. Once the works are agreed, vouchers will start to be issued. HMRC has updated their guidance to confirm that they will start to issue vouchers from early November 2020.

In addition, households can apply for a further voucher to install secondary measures for additional energy saving. Households will need to install at least one of the primary measures above to qualify for further funding for secondary measures. These secondary measures include the following:

  • double or triple glazing/secondary glazing, when replacing single glazing
  • upgrading to energy efficient doors
  • hot water tank/appliance tank thermostats/heating controls

Secondary measures can only be subsidised up to the amount of subsidy provided for primary measures. (e.g. if a household receives £1,000 for primary measures, they can only receive a maximum of £1,000 towards secondary measures).

Source: HM Revenue & Customs Wed, 14 Oct 2020 00:00:00 +0100

Claiming Child Benefit for newborns

HMRC has confirmed that parents of new-borns will still be able to claim Child Benefit despite the outbreak of Coronavirus. The weekly rates of child benefit for the only or eldest child in a family is currently £21.05 and the weekly rate for all other children is £13.95. The payment whilst relatively small could be a useful benefit for many new parents facing an uncertain future. Child Benefit claims can be backdated by up to 3 months.

This announcement by HMRC is to be welcomed. Usually, a claim cannot be made until you have registered the birth of your child and have a birth or adoption certificate. This is currently difficult as General Register Offices are operating with reduced capacity.

HMRC has said that to claim, first-time parents will need to fill in the Child Benefit Claim form – CH2 – which can be found online. The completed form must then be sent to the Child Benefit Office. If the birth has not been registered a note of this should be included on the claim form.

HMRC is also reminding new parents affected by the High Income Child Benefit Charge of the importance of claiming Child Benefit, even if they opt out of receiving the money itself.

The High Income Child Benefit charge applies to higher rate taxpayers whose income exceeds £50,000 in a tax year and who are in receipt of child benefit. The charge either reduces or removes the financial benefit of receiving child benefit. Where both partners have an income that exceeds £50,000, the charge will apply only to the partner with the highest income. For taxpayers with income above £60,000, the amount of the charge will equal the amount of child benefit received.

Source: HM Revenue & Customs Tue, 14 Apr 2020 05:00:00 +0100

COVID-19 Business Support Update – 20 March 2020

On Friday, the Chancellor went significantly further than in the history of this great county, with a series of unprecedented announcements in the Government’s support of businesses, employees and individuals. 

The range of measures for UK businesses is significant and now includes the following:

  • a Coronavirus Job Retention Scheme
  • deferring VAT and Income Tax payments
  • a Statutory Sick Pay relief package for SMEs
  • a 12-month business rates holiday for all retail, hospitality and leisure businesses in England
  • small business grant funding of £10,000 for all business in receipt of small business rate relief or rural rate relief
  • grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000
  • the Coronavirus Business Interruption Loan Scheme offering loans of up to £5 million for SMEs through the British Business Bank
  • a new lending facility from the Bank of England to help support liquidity among larger firms, helping them bridge coronavirus disruption to their cash flows through loans
  • the HMRC Time To Pay Scheme
  • insurance coverage

Readers who are anxious about their businesses in these fast-changing and uncertain times are advised to call so we can help you plan for the next few challenging months. This would include a review of the following reliefs and those that you will be eligible to claim.

Each of these items is now explained in more detail below.

Coronavirus Job Retention Scheme

Under the Coronavirus Job Retention Scheme all UK employers will be able to access support to continue paying part of their employees’ salary for those employees that would otherwise have been laid off during this crisis.

Eligibility: All UK businesses are eligible.

How to access the scheme – You will need to:

  • designate affected employees as ‘furloughed workers,’ and notify your employees of this change – changing the status of employees remains subject to existing employment law and, depending on the employment contract, may be subject to negotiation.
  • submit information to HMRC about the employees that have been furloughed and their earnings through a new online portal (HMRC will set out further details on the information required).

HMRC will reimburse 80% of furloughed workers wage costs, up to a cap of £2,500 per month per employee. HMRC are working urgently to set up a system for reimbursement. Existing systems are not set up to facilitate payments to employers.

Deferring VAT and Income Tax payments

Government has announced that HMRC will allow you to defer Value Added Tax (VAT) payments for 3 months. The deferral period will apply from 20 March 2020 until 30 June 2020.

Additionally, if you are self-employed, Income Tax payments due in July 2020 under the Self-Assessment system will be deferred to January 2021.

  1. VAT Deferral. All UK businesses registered for VAT are eligible. This is an automatic offer with no applications required. Businesses will not need to make a VAT payment during this period. Taxpayers will be given until the end of the 2020-21 tax year to pay any liabilities that have accumulated during the deferral period. VAT refunds and reclaims will be paid by the government as normal.
  2. Income Tax. For Income Tax Self-Assessment, payments due on the 31 July 2020 will be deferred until the 31 January 2021. If you are self-employed you are eligible. This is an automatic offer with no applications required.

Support for businesses who are paying sick pay to employees

HMRC are bringing forward legislation to allow small-and medium-sized businesses and employers to reclaim Statutory Sick Pay (SSP) paid for sickness absence due to COVID-19. 

The eligibility criteria for the scheme will be as follows:

  • this refund will cover up to 2 weeks’ SSP per eligible employee who has been off work because of COVID-19
  • employers with fewer than 250 employees will be eligible – the size of an employer will be determined by the number of people they employed as of 28 February 2020
  • employers will be able to reclaim expenditure for any employee who has claimed SSP (according to the new eligibility criteria) as a result of COVID-19
  • employers should maintain records of staff absences and payments of SSP, but employees will not need to provide a GP fit note. If evidence is required by an employer, those with symptoms of coronavirus can get an isolation note from NHS 111 online and those who live with someone that has symptoms can get a note from the NHS website
  • eligible period for the scheme will commence the day after the regulations on the extension of SSP to those staying at home comes into force
  • the government will work with employers over the coming months to set up the repayment mechanism for employers as soon as possible

You are eligible for the scheme if your business is UK based, small or medium-sized and employs fewer than 250 employees as of 28 February 2020.

A rebate scheme is being developed. Further details will be provided in due course once the legalisation has passed.

Support for businesses that pay business rates

Business rates holiday for retail, hospitality and leisure businesses.

The government is introducing a business rates holiday for retail, hospitality and leisure businesses in England for the 2020-21 tax year.

Businesses that received the retail discount in the 2019-20 tax year will be rebilled by their local authority as soon as possible.

You are eligible for the business rates holiday if: your business is based in England and your business is in the retail, hospitality and/or leisure sector.

Properties that will benefit from the relief will be occupied premises that are wholly or mainly being used:

  • shops, restaurants, cafes, drinking establishments, cinemas and live music venues;
  • for assembly and leisure;
  • as hotels, guest & boarding premises and self-catering accommodation.

There is no action that you need to take. The relief will apply to your next council tax bill in April 2020. However, local authorities may have to reissue your bill automatically to exclude the business rate charge. They will do this as soon as possible.

Cash grants for retail, hospitality and leisure businesses

The Retail and Hospitality Grant Scheme provides businesses in the retail, hospitality and leisure sectors with a cash grant of up to £25,000 per property.

For businesses in these sectors with a rateable value of under £15,000, they will receive a grant of £10,000.

For businesses in these sectors with a rateable value of between £15,001 and £51,000, they will receive a grant of £25,000.

You are eligible for the grant if: your business is based in England and your business is in the retail, hospitality and/or leisure sector.

Properties that will benefit from the relief will be occupied premises that are wholly or mainly being used: 

  • as shops, restaurants, cafes, drinking establishments, cinemas and live music venues;
  • for assembly and leisure;
  • as hotels, guest and boarding premises and self-catering accommodation.

There is no action you need to take. Your local authority will write to you if you are eligible for this grant.

Support for businesses that pay little or no business rates

The government will provide additional Small Business Grant Scheme funding for local authorities to support small businesses that already pay little or no business rates because of small business rate relief (SBBR), rural rate relief (RRR) and tapered relief. This will provide a one-off grant of up to £10,000 to eligible businesses to help meet their ongoing business costs.

You are eligible if: your business is based in England; you are a small business and already receive SBBR and/or RRR and you are a business that occupies property.

You do not need to do anything. Your local authority will write to you if you are eligible for this grant.

Any enquiries on eligibility for, or provision of, the reliefs and grants should be directed to the relevant local authority.

Coronavirus Business Interruption Loan Scheme

The new temporary Coronavirus Business Interruption Loan Scheme, delivered by the British Business Bank, will launch early week beginning 23 March 2020, to support primarily small and medium-sized businesses to access bank lending and overdrafts.

The government will provide lenders with a guarantee of 80% on each loan (subject to a per-lender cap on claims) to give lenders further confidence in continuing to provide finance to SMEs. The government will not charge businesses or banks for this guarantee, and the Scheme will support loans of up to £5 million in value.

Businesses can access the first 12 months of that finance interest free, as government will cover the first 12 months of interest payments.

You are eligible for the scheme if: your business is UK based, with turnover of no more than £45 million per year and your business meets the other British Business Bank eligibility criteria.

The full rules of the Scheme and the list of accredited lenders is available on the British Business Bank website. All the major banks will offer the Scheme once it has launched. There are 40 accredited providers in all.

Support for larger firms – the COVID-19 Corporate Financing Facility

Under the new COVID-19 Corporate Financing Facility, the Bank of England will buy short term debt from larger companies.

This will support your company if it has been affected by a short-term funding squeeze and allow you to finance your short-term liabilities.

It will also support corporate finance markets overall and ease the supply of credit to all firms.

All UK businesses are eligible.

The scheme will be available early in week beginning 23 March 2020. More information is available from the Bank of England.

Support for businesses paying tax: Time to Pay service

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service.

These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities.

You are eligible if your business pays tax to the UK government and has outstanding tax liabilities.

Insurance

Businesses that have cover for both pandemics and government-ordered closure should be covered, as the government and insurance industry confirmed on 17 March 2020 that advice to avoid pubs, theatres etc is sufficient to make a claim as long as all other terms and conditions are met.

Insurance policies differ significantly, so businesses are encouraged to check the terms and conditions of their specific policy and contact their providers. Most businesses are unlikely to be covered, as standard business interruption insurance policies are dependent on damage to property and will exclude pandemics.

Help To Buy ISA: November Deadline

What Is A Help To Buy ISA?

A Help To Buy ISA is a type of ISA designed to help first-time buyers save money for their first home. To reward you for saving money, the government will pay out a 25% bonus on top of anything you save, providing that the amount you save is above £1,600 and up to £12,000. They will therefore contribute £50 for every £200 saved.

From 30th November 2019, Help To Buy ISAs will no longer be available to open as the scheme is being stopped by the government. However if you opened an ISA before the deadline, you are still able to save and will still receive your government bonus providing that you claim it before 1st December 2030.

help to buy isa

How Does a Help To Buy ISA Work?

Depending on the bank or building society, you will be able to open an account with a deposit of up to £1,000 and then pay in up to £200 per month afterwards. You will then be able to claim your bonus before buying your first home, which can be used for your house deposit. The bonus is calculated per person as opposed to per house, meaning two people with Help To Buy ISAs can receive a bonus on their individual amounts to use for one house. To achieve the maximum £3,000 bonus, you must save £12,000, which will take just over 4.5 years to save providing you save £200 per month every month.

In order to qualify for a Help To Buy ISA, you must be a first-time buyer, be at least 16 years old and must use the ISA to buy a home worth up to £250,000 or £450,000 in London. You are also able to use the ISA with any mortgage.

To find out more about the Help To Buy ISA scheme, get in touch with us on 01392 875391.

 

Thinking Ahead: Employment After State Pension Age

What is the State Pension age? It is the earliest age you can receive your State Pension. Depending on when you were born, the state pension age can be up to 68. Since there are plans to increase the age further, it is important to keep up-to-date regarding State Pensions. You can calculate your State Pension age here.

Working Past State Pension age

Since there is no longer a default retirement age, employees can now work for as long as they wish and are able. Most people can continue to work past their State Pension age, which is usually between 61 and 68. However, an employer is allowed to define a retirement age if there is a reasonable explantion to do so.

state pension age

If you wish to claim your State Pension later than the State Pension age, there are incentives in place to benefit you. If you do remain in employment past State Pension age, you should accumulate more money as you will be no longer required to pay National Insurance. However, part-time employment past State Pension age still counts as taxable income, thus you’ll still be charged the usual rate of income tax for your income bracket. You may be elligable for certain  tax allowances to reduce your tax bill beyond State Pension age if you’re employed.

It is important to note that money earned after State Pension age may affect income-related benefits such as Pension Credit and Housing Benefit. For more information on working past State Pension age, contact us on 01392 875391.

For advice on when to retire and claiming your State Pension, talk to one of our experienced Chartered Accountants today by calling 01392 875391.

Protect Yourself from Phishing Emails and Fraudsters

How to Spot Phishing Emails

Phishing emails are potentially damaging if you don’t know how to spot them. Fraudsters craft up emails that look very convincing, pretending to be your bank, the HMRC, a virus protection software and many more. The emails will either encourage you to click through to a website that requests information from you, or to download harmful attachments. If you download an attachment in a phishing email, malware is installed onto your computer, giving the scammer access to passwords, card details, and any saved personal information on your computer.

Ensure you protect yourself from fraudulent emails with these top 4 tips!

1. Always Look at the Sender’s Email Address

It is important to check the email address for the domain name. Fraudsters trick users by displaying a fraudulent display name such as Google or HMRC, so you think the email is from a legitimate source. The reality is that you can have any display name you want and anyone can change their name to Google or HMRC. In order to spot fraudulent emails, check the domain name in the email address. No organisations will email you from a personal email account that ends in @gmail.com or @aol.com. Most organisations will have their own email domain, which matches the domain name when you search for the organisation on a search engine. For example, PayPal’s domain name is paypal.com, therefore emails from PayPal will always be from @paypal.com.

chartered accuontants
The domain is @paypall.com rather than @paypal.com, signifying a fraudulent email.

If you’re ever unsure about a suspicious email, visit the Action Fraud website for information about the email you have received.

It is also important to note that HMRC will never contact you via email about tax refunds. You will receive a letter to your home address about any tax refunds. If you do receive an email pretending to be the HMRC, forward it to phishing@hmrc.gsi.gov.uk and delete it.

2. Watch out for Grammar Mistakes

Many scammers won’t be from the same country as you, so although spelling might be correct, sentences won’t read very well and words may appear in the wrong context. Sentences such as “contact we to find out more” or “you receive a tax refund” are examples of some mistakes you can spot in a phishing email.

3. Never Download Attachments or Click on Links

Phishing emails often contain harmful attachments or links directing you to a website that will request information from you. A popular example is where the sender attaches a bogus invoice and is vague in the email, which encourages the victim to download the attachment to find out more. After the user has downloaded the attachment, it is too late and data on the computer may be compromised. In some cases, you may recieve a notice before downloading the file about it being harmful to your computer. Never download an attachment unless you are 100% sure of the legitimacy of the sender.

Another approach is to include a link such as “Verify your account”, which will request log in details to an account of some sort. It is important not to click any links or enter log in details unless you are certain that the email is from a safe and legitimate sender. You can see where the link goes by right-clicking on it. For example, a legitimate link will read “www.apple.com/” as opposed to “www.customersupportapple.net/”

chartered accountants

 

4. Watch out If the Email Seems Alarming and Urgent

Many scams will encourage you to act immediately in order to avoid a made up consequence such as an account being permanently locked. Alternatively, scammers will try to fool you by mentioning money, which will be a believable amount. For example, if a fraudster states that you could be refunded £100,000 tax, then you know that this isn’t at all possible if you haven’t earned enough to be owed this, but a smaller amount such as £400 is more plausible and is still rewarding enough to entice you to click the link.

If you are ever unsure about a finance-related email you have received, give us a call on 01392 875391 and talk to a member of our helpful team.